Defective or dangerous products can lead to both civil and criminal liability on those in the supply chain, from manufacturer to retailers. An aggrieved consumer may have a claim for breach of contract or for negligence in tort. There is also a statutory regime for the protection of consumers against defective or unsafe products.
Members of our team have co-ordinated product recalls involving most EU jurisdictions. We work with local lawyers on the ground to help provide a co-ordinated approach. We can help manage media and testing services to ensure we get the right team in place with the right information at the right time. We can harness the power of LexisNexis content and technology to let you see what people are saying about your products and what their concerns are in real time as the situation develops. We can also use technology to analyse recalls across sectors including from the RAPEX system across the EU.
We also help with issue prevention. For example in one project one of our team advised a leading car manufacturer on issues around new technology which was pre-installed in their vehicles which could have led to an unacceptable level of risk. In other projects we have looked in detail at our client’s supply chain to identify and reduce risk.
Our team has advised on recalls across a number of industries including: