The Cordery brand, retail and fashion compliance team has considerable experience of compliance issues including setting up policies, training and remediation work; for example dealing with regulators and conducting internal investigations.
The types of projects we handle include:-
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Data protection advice including
- In-store sign ups and promotions
- List acquisition
- Affiliate and joint marketing campaigns
- Training for store associates and HQ
- Registration
- eCommerce and distance selling across Europe, including terms and conditions
- Marketing advice
- Anti-bribery, gifts and hospitality policies and training
- Loss prevention programs and biometrics, CCTV and proximity cards
- Supply chain due diligence and management
- Cyber security and security breach
- Product recall
- Modern slavery
- Social media policies and disclosures
- Product labelling
- Reputation management
- mCommerce
- Cookie advice
- Customer trading including via mobile
- Safe Harbor
- Supply chain issues
- Sweepstakes, prize draws and competitions
- Supplier terms and conditions and managing supply chain compliance
- Due diligence on possible retail partners
Experience:
- Helping a client deal with supply chain issues in connection with allegations made against them about their use of factories in China. Advising them in connection with their position and in connection with the UK Parliamentary Enquiry
- Advising a well known high-end brand on a security breach following a break-in at its flagship store
- Working with one of America’s largest retailers on their certification under the U.S. Department of Commerce’s EU Safe Harbor program. The work involved managing a global program of audit, risk reduction and training to improve global privacy, data-protection and data security compliance
- Advising a leading fashion brand on their move into Europe including advice on one to one in-store marketing in the UK, France and Italy
- Advising a leading branded goods producer on their move to a new B2B selling platform across Europe
- Acting for a leading website in connection with a formal investigation by the Advertising Standards Authority
- Helping a major fashion conglomerate with its compliance with the UK Modern Slavery Act 2015 including drafting their public statements
- Acted for a well-known UK listed retailer and fashion group in its acquisition of one of the world’s leading niche online fashion retailers. Our work included detailed compliance advice on acquisition which influenced the price our client paid. It also involved significant work post acquisition including correcting compliance deficiencies and integration with our client’s existing retail portfolio.
- Advising a French multinational on the launch of a new online retail offering in 37 countries and coordinating the local advice in each
- Advising a well-known retailer on product safety and reputation issues
- Helping a fashion brand launch focus groups in Europe to assist in development of new products
- Advising a US brand owner on strategies and programs to comply with the UK Bribery Act 2010
- Assisting an industry body on submissions to the European Commission (the executive function of the EU) and UK Government on next-generation technology laws. Our submissions included detailed analysis of existing law and proposals on data privacy, cookies, behavioural advertising, information security, cloud computing, ecommerce, distance selling and social media
- Advising a leading U.S. retailer on its proposed entry into Europe, including advice on likely issues in eight countries
- Working with a leading UK retailer on its proposed expansion into the United States, including advice on online selling, advertising strategy and marketing
- Acting for a well-known sporting-goods manufacturer on setting up its mobile commerce offerings in Europe
- Assisting a retailer with a promotional program in the UK including localising a successful US sweepstakes campaign
- Advising a leading fashion retailer in its blogging strategy
- Advising a European sports goods manufacturer on a product recall
On product integrity matters we have worked with some of the leading testing houses in Europe, Asia and the US to manage testing to ensure legal standards of confidentiality and privilege.
On reputation management issues we have worked with leading crisis and brand management agencies. Our partnership with LexisNexis UK allows us to do enhanced due diligence on third parties like suppliers and to use LexisNexis’s social media monitoring tools to try and get advanced notice when a story is about to break.
We know that the world of brand and retail is fast moving and our team reacts quickly to new developments.